Privacy Policy

ClearView Protect

Last Updated: 18/02/2026

ClearView Protect (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use and protect your information when you use our website or services.

1. Who We Are

ClearView Protect

[Your Business Address]

Newport & Cardiff

Email: [Your Email Address]

Phone: [Your Phone Number]

We operate as a window and door repair and maintenance service, including membership-based protection plans.

2. What Information We Collect

We may collect the following personal information:

Name

Address

Email address

Phone number

Property details relevant to repair work

Payment information (processed securely via third-party providers)

Website usage data (via cookies and analytics)

We only collect information necessary to provide our services.

3. How We Use Your Information

We use your information to:

Respond to enquiries

Provide window and door repair services

Manage memberships and contracts

Process payments

Arrange appointments and call-outs

Improve our website and services

Comply with legal obligations

We do not sell your personal data.

4. Legal Basis for Processing (UK GDPR)

We process your data under one or more of the following legal bases:

Contractual necessity (to provide services you’ve requested)

Legitimate interests (to run and improve our business)

Legal obligation (for tax and accounting purposes)

Consent (for marketing communications where applicable)

5. Payment Information

Payments are processed securely via third-party providers (such as Stripe or direct debit providers). We do not store full card details on our systems.

6. How We Store and Protect Your Data

We take appropriate security measures to protect your data from unauthorised access, disclosure or misuse.

Your data may be stored digitally using secure systems and retained only as long as necessary for legal and operational purposes.

7. Marketing Communications

If you opt in, we may send occasional updates about services or offers.

You can unsubscribe at any time by:

Clicking the unsubscribe link in emails

Contacting us directly

We do not send spam.

8. Sharing Your Information

We may share your data with:

Payment processors

Accountants

IT service providers

Legal or regulatory authorities (where required)

We only share data necessary to deliver services or meet legal obligations.

9. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data (where legally possible)

Object to processing

Withdraw consent (where applicable)

To exercise your rights, contact us at: [Insert Email Address]

10. Cookies

Our website may use cookies to:

Improve website performance

Analyse visitor behaviour

Support essential website functions

You can control cookies via your browser settings.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page.

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We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.